SEAPORT ENHANCED
ALL TASK ORDERS RECEIVED UNDER SEAPORT
N/A
All Technical Instructions Issued Against Any Task Order
N/A
ALL TEAM MEMBERS PROPOSED & CAPABILITY/AREA OF EXPERTISE
N/A
LAST 3 YEARS OF PROFESSIONAL SUPPORT SERVICES EXPERIENCE -FROM EXHIBIT B OF SOLICITATION - BY FUNCTIONAL AREA
N/A
Description of Deliverables Provided
N/A
Point of Contact for Customer Satisfaction Information
Paul Bishop
(850) 271-8877
pcbishop@bishopgroup.net
Point of Contact for IDIQ Contract Information
Paul Bishop
(850) 271-8877
pcbishop@bishopgroup.net
QUALITY ASSURANCE PROGRAM
QUALITY POLICY
It is the policy of The Bishop Group, Inc. to deliver high quality products, on time, and at a fair price.
High Quality Products
Products shall conform to requirements, be free from defects (including typos), and shall be presented in a professional format reflecting superior industry quality.
On-Time Delivery
Products shall be delivered in a timely manner as reflected in our agreements with our clients. Every effort shall be expended to ensure we meet our agreements on time. Associates and subcontractors shall be monitored to ensure timely submission of their products to us.
Fair Price
We are in business to make a profit. We will not undertake a project we do not believe we can complete with a fair and reasonable profit.
Continuous Improvement
We have a strong commitment to continuously improve the quality of our products and the quality of our quality program. All employees and officers of the company shall ensure conformance to requirements and strive to improve our processes to meet quality objectives.
Processes shall be subject to continuous review to ensure that they remain suitable.
QUALITY MANAGEMENT SYSTEM
The quality management system consists of three major components: the quality program plan, the quality deficiency data base, and the quality improvement plan. The President of The Bishop Group, Inc. has ultimate responsibility for the quality of its products.
For the full Quality Program Report, click on Quality Program.
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